PENROSE <br/><br/>
BUSINESS COMMUNICATION FOR MANAGERS  AN ADVANCED APPROACH 

 - 5 Ed. 
 - NEW DELHI  Cengage Learning  2008 
 - 470p. 
<br/><br/><label>ISBN: </label>978-81-315-0221-1 
<br/><br/><label>Universal Decimal Class. No.: </label>658.45  / PEN/BUS