Pramod Rao <br/><br/>
Services marketing  a multi-dimensional approach 

 - 1 Ed. 
 - Hyderabad, India  Icfai University Press, 2007  2007 
 - 252p. 
<br/><br/><label>ISBN: </label>9.7881314082e+012 
<br/><br/><label>Universal Decimal Class. No.: </label>658.8  / RAO/SER