K Shridhara Bhat <br/><br/>
Total quality management  text and cases 

 - 1 Ed. 
 - Mumbai  Himalaya Publications  2012 
 - 758p. 
<br/><br/><label>ISBN: </label>9.7814416608e+012 
<br/><br/><label>Universal Decimal Class. No.: </label>658.5  / BHA/TOT