| 000 | 00457nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 200128s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780071548335 | ||
| 041 | _hENG | ||
| 082 |
_a658.4092 _bMIC /NEW |
||
| 100 | _aJoseph A.Michelli | ||
| 206 | _a284 | ||
| 245 | 4 |
_aThe New Gold Standard _b5 Leadership Principals for creating Alegendry Customer Experence Courtesy of The Ritz Carlton Hotel Company |
|
| 260 |
_bNew Delhi _c2008 |
||
| 650 | _aFront Office | ||
| 999 |
_c12206 _d12206 |
||