000 00432nam a22001697a 4500
999 _c12479
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003 OSt
005 20200129162842.0
008 200129b ||||| |||| 00| 0 eng d
040 _cDBIMR
050 _a658.8
_bFER/SER
082 _21
_a658.8
_bFER/SER
100 _dFernandes, Sunny
245 _aServices marketing
_btext and cases
260 _aMumbai
_bRishabh Publishing House, Mumbai
_c2000
300 _a264
942 _2ddc
_cBK