000 00279nam a22001217a 4500
999 _c14552
_d14552
020 _a9788184872613
082 _a658.84
100 _aKhabeer Quazi
245 _aBusiness Process Management
260 _bNarosa Publishing House Pvt. Ltd.
_c2013
300 _a15.8
942 _cBK