000
00267nam a22001097a 4500
999
_c
14580
_d
14580
020
_a
8122414435
082
_a
658.812
100
_a
Sugandhi,R.K.
245
_a
Customer Relationship Management
260
_a
New Delhi
_b
New Age International(p) Ltd.
_c
2003
942
_c
BK