000 | 00584nam a2200241Ia 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20170114171310.0 | ||
008 | 151006s9999||||xx |||||||||||||| ||und|| | ||
020 | _a978-0-07-043504-9 | ||
040 | _cDBIMR | ||
041 | _aENG | ||
082 |
_a658.812 _bSHE/CUS |
||
100 | _aSheth,Jagdish N. | ||
245 | _aCustomer relationship management | ||
245 | _bemerging concepts, tools and applications | ||
260 | _aNew Delhi | ||
260 | _bTata McGraw-Hill | ||
260 | _c2010 | ||
300 | _a544 | ||
700 | _aParvatiyar,Atul | ||
700 | _aShainesh,G. | ||
942 |
_cBK _2ddc |
||
999 |
_c4165 _d4165 |