| 000 | 00584nam a2200241Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20170114171406.0 | ||
| 008 | 151006s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-0-07-043504-9 | ||
| 040 | _cDBIMR | ||
| 041 | _aENG | ||
| 082 |
_a658.812 _bSHE/CUS |
||
| 100 | _aSheth,Jagdish N. | ||
| 245 | _aCustomer relationship management | ||
| 245 | _bemerging concepts, tools and applications | ||
| 260 | _aNew Delhi | ||
| 260 | _bTata McGraw-Hill | ||
| 260 | _c2010 | ||
| 300 | _a544 | ||
| 700 | _aParvatiyar,Atul | ||
| 700 | _aShainesh,G. | ||
| 942 |
_cBK _2ddc |
||
| 999 |
_c4166 _d4166 |
||