000 00438nam a2200205Ia 4500
003 OSt
005 20170317112020.0
008 151006s9999||||xx |||||||||||||| ||und||
040 _cDBIMR
041 _aENG
082 _a658.87
_bSUR/SER
100 _aSurve, Shyamkant
245 _aServices management
250 _a1 Ed.
260 _aPune
260 _bThakur Publishers
260 _c2014
300 _a252p.
942 _cBK
_2ddc
999 _c5770
_d5770