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| 003 | OSt | ||
| 005 | 20170408124847.0 | ||
| 008 | 160125b xxu||||| |||| 00| 0 eng d | ||
| 040 | _cDBIMR | ||
| 082 |
_a658.8 _bLOV/CHR |
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| 100 | _dLovelock, Christopher | ||
| 245 |
_aServices marketing _bpeople, technology, strategy |
||
| 250 | _a7 | ||
| 260 |
_aDelhi _bPearson Education _c2011 |
||
| 300 | _a683 | ||
| 942 |
_2ddc _cBK |
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| 999 |
_c5891 _d5891 |
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