000 00442nam a22001817a 4500
999 _c6520
_d6520
003 OSt
005 20180814191024.0
008 180814b ||||| |||| 00| 0 eng d
040 _cDBIMR
050 _a658.8
_bSRI/SER
082 _24
_a658.8
_bSRI/SER
100 _dSrinivasan, R
245 _aService marketing
_bThe Indian context
250 _a4
260 _aDelhi
_bPHI Learning Private Limited
_c2014
300 _a295
942 _2ddc
_cBK